![]() ![]() If your pilot flame stays lit when you release the dial, turn the dial to 5 and listen for the sound of the main burner igniting. If the pilot flame goes out each time you repeat this procedure then you have a fault that needs attention by a gasfitter. Whether you light your pilot flame using a barbecue lighter or the piezo igniter, you will need to continue holding the dial down on the gas control valve for 10 or more seconds before releasing it. I have added a yellow arrow to show you where you should try to put the flame of your barbecue lighter to ignite your pilot flame. ![]() Below is a picture of the main burner complete with pilot assembly and gas control valve all attached to it. Update 7/6/16 : the above explanation was used in the absence of a suitable photo. These are both very difficult to see because they are tucked away and it’s dark in there but once your pilot flame is lit, you should be able to see a small blue flame coming from the pilot burner. To ignite the pilot flame using a barbecue lighter, you need to have your lighter flame between the thermocouple (end of copper lead) and the pilot burner (at the end of the aluminium pipe). The aluminium pipe supplies gas to the pilot burner. Major Service Every Five Years It is recommended a major service be conducted on the water heater every five (5) years. Visually check the unit for any potential problems. Check the operation of and clean the pilot light and main burner. The larger pipe supplies gas to the main burner. Check the piezo igniter, gas control and thermocouple. The thin copper lead extends to the thermocouple. At the bottom of the gas control valve you have a thin copper lead roughly in the middle, a large pipe on the left and a small aluminium pipe on the right. I’m going to give a fairly thorough answer to this question. If your ignition lead has already been eaten by a dog or your piezo igniter just won’t work for any other reason, you can use a barbecue lighter instead. If you have a dog and you leave the access panel off your water heater, I’d say your ignition lead has about one day to live before mr doggie finds it and eats it (at least, this was the experience of one of my customers). Sometimes the reason the igniter doesn’t work is because the ignition lead (indicated by the orange circle) has fallen off or is broken. In the picture above, a yellow arrow points to the Piezo ignition button (which is not uncommonly broken and not working). If the pilot flame will not light, keep reading. ![]() If the pilot flame lights, keep holding the dial down for 10 seconds before releasing it, and scroll to the end of this article for what to do next. Press and hold the dial down and simultaneously press the piezo igniter. ![]()
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